Contact Us

Contact us at the ConvaTec Customer Interaction Center


Contact us by phone

(Stoma Care) UK: 0800 282 254 or Republic of Ireland: 1800 721 721
(Wound Care) UK: 0800 289 738 or Republic of Ireland: 1800 946 938

Our Customer Care Line Professions are available as follows:
For Stoma Care:
  • Monday to Friday 9:00 am to 5:00 pm (Excluding bank holidays)

For Wound Care:
  • Monday to Friday 9:00 am to 5:00 pm (Excluding bank holidays)

Contact us by e-mail

If you have any questions regarding ConvaTec products, service or support Technical problems with this Web site please send an e-mail to stoma.webcare@convatec.com

Contact us by mail

Stoma Customer Care, ConvaTec UK,
Unit 20, First Avenue - Deeside Industrial Park,
Flintshire CH5 2NU, Wales
Flintshire
United Kingdom

Wound Customer Care, ConvaTec UK,
Unit 20, First Avenue - Deeside Industrial Park,
Flintshire CH5 2NU, Wales
Flintshire
United Kingdom

The Customer Care Team provides clinical and product information and support services. They are also available for professional and individual consumer consultations regarding ConvaTec products and their application.

Among the services provided are:

  • Personalised support from health care professionals
  • Product consultations to assist with selection as well as the latest techniques in application
  • Educational and support materials
  • Referrals to professional resources and retailers

 

Contact us for Media


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